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ChoiceView (v. 1.0.7)
Radish Systems опубликовал приложение 2012-12-10
(обновлено 2012-12-10)
ChoiceView allows you to talk with a ChoiceView-enabled business while you're seeing visual information delivered to your Android device by that business, either from a representative or an interactive voice response (IVR) system. Try it now by downloading the app and calling 720.439.6744 or see the ChoiceView video at www.RadishSystems.com.
NOTE ChoiceView requires an Internet connection and works for transactions with all ChoiceView-enabled organizations.
BENEFITS Integrated voice and visual communications produce “Wow, now I see what you’re talking about!” moments. Callers receive better information faster – which rapidly increases user comprehension. ChoiceView-enabled contact centers create profit opportunities by enabling customer upselling and improving user satisfaction. Operational ROI is improved through reduced call handling time.
VISUALIZE YOUR ENTERPRISE If you're in a business that would like to use ChoiceView in your contact center – for live agents or IVR systems – please contact Radish at 720.440.7560 or www.RadishSystems.com. You'll see how easy it is to add ChoiceView to your business operations and gain a more productive and cost-saving way to interact with your mobile customers.
TRY CHOICEVIEW NOW! Download this FREE app. Then make a normal phone call to the Radish ChoiceView demonstration system at 720.439.6744, and follow the instructions. You’ll be the latest to have a “Wow, now I see what you’re talking about!” moment.
ADDITIONAL INFORMATION Use ChoiceView in the USA anywhere you operate your mobile device, for example:
* Visual IVR. Are you aggravated with lengthy audio phone trees when calling a company? With ChoiceView, you instantly see and hear menu options instead of listening to long, sequential lists. You can easily navigate tappable menus and view visual information in response.
* Complex Info Exchange. Need medical info now? You call a medical hotline to receive detailed audio instructions along with drawings of exercises and a video clip encouraging faster recovery. You save these visuals in ChoiceView for future reference.
* Technical Support. Tired of wasting time while a service rep reads critical info to you? With ChoiceView, you view a diagram and talk (or text) with the rep to quickly resolve the support issue.
* Mobile Commerce. Have you abandoned a website session in frustration? When help is needed, you launch ChoiceView directly from the enterprise’s mobile website. Session info is transferred so the agent knows exactly how to answer your call and complete the transaction.
To learn more, please visit www.RadishSystems.com or contact Radish at 720.440.7560.
For our ChoiceView app User Guide, please visit www.RadishSystems.com/Support.
ChoiceView, ChoiceView logo, and Radish are trademarks of Radish Systems, LLC.
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Бесплатно
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