SysAid Helpdesk App (v. 2.0.0) Разработано SysAid |
Manage your IT help desk and assets when you’re on the go!
SysAid Help Desk App enables you to respond to service requests and manage your assets anywhere, anytime. Whether you’re on the road or simply away from your computer, SysAid Help Desk App gives you the flexibility you need to deliver superior help desk support anywhere, any time.
With the trademark simplicity and ease-of-use of SysAid’s IT Management platform, SysAid Help Desk App allows you to:
• View all service requests assigned to your team
• Update the status, priority, due date, and other fields of a service request
• Create new service requests
• View a complete list of your assets
• Update the asset name, location, owner, and other fields
• Filter help desk and asset lists per field
• Navigate between views in an interface that's specially designed for your Android
• Perform SysAid Remote Control sessions seamlessly
• Rotate your Android during a SysAid Remote Control session to switch to full view
SysAid Help Desk App is a free application included in SysAid IT Management Software, a powerful tool specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Help Desk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.
Stay on track, in-the-know, and improve your IT performance with SysAid. IT’s that simple!
For more information about SysAid IT Help Desk Software, please visit www.sysaid.com/android
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[2011-07-21] zacharyflorian: Does not work in a multiple domain setup. domain\username does not work as a work around. |
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[2011-06-26] Gustavo: It's an ok utility. It's still buggy.Can't set SR duration unless it's for same day. Use for editing your SRs, but use the web to create new SRs. |
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[2011-06-22] Mikhaïl: Great app but unable to set time duration would rate more if it would completely work Nexus s |
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[2011-06-04] Shirley: Works ok, good idea but a bit hinky. Crashes now and then. Could use some Polish for sure but clearly will make my life easier. |
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[2011-05-24] jesseck: The program is great, but i think the mobile web site is better than the app. |
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[2011-04-21] Jayson: It is very simple, it would be nice if there was more work done to the app considering the app is extremely basic and hasn't been updated in a while. |
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[2011-04-14] amir: Cool, simple, works on all phones. |
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[2011-04-05] Andreas: Works greate and it is awesome when you have sysaid installed. There is something with the application tba makes force close and lost connection. |
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[2011-03-25] Robert: Same problem others are seeing. Works great once or twice then nothing but fc's all the time |
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[2011-03-17] Agim: It worked first time and first time only. After that it force closes on start up |
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[2011-02-07] George: Does not support the tabs created in mobile forms...really good start though... |
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[2011-01-30] Jon: Works ok over a VPN and once you find the filter button it's easy to find jobs assigned to you. Would be better with sort options but not unusable. |
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[2011-01-07] Dee Dee: Awesome utility. 46 individual domains can be accessed in one place. Perfect for our setup. |
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[2011-01-06] AkvTiger: FC's on my Incredible. |
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[2010-12-08] Emmanuel Goldstein: Continuously crashes on me. Some days the application wont work at all. |
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[2010-10-27] John: Force closes after first use. Froyo 2.2 motor droid |
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[2010-10-04] Belgian_Dude: Install ok,setup easy,but needs some polishing on the app itself:filter not working properly |
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[2010-09-23] Eric: Crashes on start for me on 2.2 |
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[2010-09-07] ODP: I got it installed on version 2.2 froyo and it opens but couldnt log on. Didnt get an error message and sysaid told me they havent tested 2.2 yet |
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[2010-09-07] Yosi: Well done. It gives me direct access to my service requests on the go! |
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