Manage your IT helpdesk when you’re on the go!
Nilex Mobile Helpdesk enables you to respond to service requests anywhere, anytime. Whether you’re on the road or simply away from a computer, Nilex Mobile Helpdesk gives you the flexibility you need to deliver superior helpdesk support from anywhere in the world.
With the trademark simplicity and ease-of-use of NilexPlus Helpdesk, the Nilex Mobile Helpdesk App allows you to:
• View all service requests assigned to your team
• Create new service requests
• Easily filter the service request list per field to access the exact information you need
• Update the status, priority, due date, request user, and many other fields in the service request
• Customize the displayed fields in your helpdesk list
• Easily navigate between views in an interface that’s specially designed for your Android device
Nilex Mobile Helpdesk App is a free application included in NilexPlus Mobile Helpdesk Software. NilexPlus is specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Helpdesk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, NilexPlus enables IT professionals to maximize the success of their IT infrastructure.
Stay on track, in-the-know, and improve your IT performance with NilexPlus. IT has never been simpler!
For more information about Nilex Mobile Helpdesk App, and other products in the NilexPlus suite, please visit http://www.nilex.se
