Kayako Mobile (v. 1.0.5) Разработано Kayako, Inc |
Kayako is the leading provider of help desk software and real-time customer support solutions. More than 30,000 organizations of all shapes and sizes trust Kayako to power their support and provide an unbeatable customer service experience. Now your team can access the help desk on-the-go with their Android devices. Connect to your existing Kayako help desk to create, respond to and manage customer tickets and requests.
If you don't yet have a Kayako help desk, sign up for a 30 day free trial and start delivering better customer support in under ten minutes.
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[2011-12-21] Mike: Needs notifications and regular polling Having new tickets getting pinged to your phone would be great. That's the only thing I feel that is missing |
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[2011-12-07] Anthony: Decent app Would love to see a desktop widget that can be configured for a department and list the newest # tickets. clicking ticket would open full app of course to that ticket. Here's hoping! |
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[2011-11-23] David: A good start A good first attempt. I hope the functionality will be matured in time. Currently unable to make changes to users/orgs among other things. |
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[2011-11-16] sowerse: Excellent app! In researching helpdesk solutions my company counted out Kayako because it didn't have a mobile app/web interface. This definitely changes things. Great app for a great helpdesk! |
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[2011-11-14] Devin: Great start Runs stable for me. Would love to see user/organization for tickets, especially location and contact information |
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[2011-11-05] Sean: Getting there Getting better. Great development guys! |
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[2011-11-05] allmoney.ws: Thanks! Great! Waiting this a lot of time. |
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[2011-11-02] Ben: Kayako Needs access to attachments and macros. |
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[2011-10-31] Jonathan: Major fail. Poor features. Poor app. SLOW!!! |
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[2011-10-19] Nick: Needs work. No updates in over a month. Slow beta. App has potential. |
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[2011-10-19] rusty shackelford: Crash city Multi. Errors upon opening. I can see my cases but can't open any. I can't wait for a fix. |
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[2011-10-01] Anonymous: Needs work Multiple crashes on updating menus. If it works as well as the desktop version it will be great. Just needs a little work guys i patiently await updat |
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[2011-09-20] Jamie: Excellent for a beta, would like to see alerts added to this app though. |
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[2011-09-18] {dh}: Fails Fails.. brings in ticket title not nothing else .. connection issues might be good, can't tell |
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[2011-09-15] Ali: Complete Junk This product is so basic, the company should be ashamed of itself for releasing it. Almost every single Live Chat service or product out there now supports Android, and other Smartphones however Kayako has failed to incorporate the basics into their App. Fail. -1 |
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[2011-09-14] Peter: I'm unable to open tickets that have attachments. Also I'm the overview button can it be set to have all items collapsed on open instead expanded |
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[2011-09-14] Adam: Works great! It does exactly what I need it to do! |
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[2011-09-08] Bryant: So Far So Good I've been using it for about a month. Wow! Finally a mobile app works very well no issues yet, use it constantly. Its already a habit. |
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[2011-08-13] wildkiwi: So far its working great Have tried all functions (I think) and they are all working great. Of course its a little harder to use being so compact but it does what it needs to do. If only we had reporting I could go to 6 stars. ;) Nexus S on Gingerbread |
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[2011-08-10] Cliff: Looks nice Nice looking app, I just installed yesterday, so haven't used it a lot yet. |
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